Unitek Returns & Exchanges
At Unitek, we stand behind the quality of our electronics and offer a 30-day return policy to ensure you are completely satisfied with your purchase. If your device is defective or doesn't meet your expectations, we provide a streamlined process for hassle-free returns and full refunds.
Initiate Your Request
Log in to your Unitek account and navigate to your order history to select the item you wish to return and receive a Return Merchandise Authorization (RMA) number.
Prepare the Package
Securely pack the electronic device in its original packaging, including all cables, manuals, and accessories that were included in the box.
Ship It Back
Affix the prepaid shipping label provided via email to your package and drop it off at any authorized carrier location.
Inspection and Refund
Once our technicians verify the item's condition at our warehouse, your refund will be processed to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing